Privacy Policy

Browser Use, Inc. ("Browser Use") provides an AI-powered web agent that can browse websites and perform various tasks on a user's behalf. This Privacy Policy explains how we collect, use, and protect personal information when you use our services—including our AI agent, visit our website (the "Site"), or access any other applications or services that reference this Privacy Policy (collectively, the "Services").

This Privacy Policy also describes your privacy rights. More information about your rights, and how to exercise them, is set out in the "Privacy Rights and Choices" section.

Please see our Notice at Collection below for an overview of our privacy practices.

This Privacy Policy does not apply to our handling of personal information that we process on behalf of our customers as a service provider or processor. Our processing of that information is governed by our agreements with our customers.

Personal Information We Collect

Personal information you provide to us directly

  • Contact and account credentials, such as your name, email address, and password when you sign up for an account or request information about our Services.

  • User-Provided Content (Inputs/Prompts): When you interact with the AI agent, we collect the data, text, files, images, or other content you submit to the agent ("Inputs"). These Inputs are determined solely by you and may include personal or sensitive information (such as names, contact details, or other identifiers). We do not require or encourage the inclusion of sensitive data in Inputs, and you are responsible for ensuring that any Inputs comply with applicable laws.

  • Generated Content (Outputs): Our system processes your Inputs to generate responses ("Outputs"). These Outputs may include, reflect, reproduce, or infer personal information from Inputs, including information related to you or to others.

  • Payment information, needed to complete transactions with us, including your name, payment card details, and billing address. This information is processed by our third-party payment processor, Stripe.

  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.

  • Marketing information, such as your preferences for receiving communications about our Services, and details about how you engage with our communications.

Information we obtain from third parties

  • Social media information: We maintain pages on social media platforms. When visiting or interacting with our pages on those platforms, the platform provider's privacy policy will apply.

  • Third-party Log-in: If you create an account or log into the Services using third-party services, we will receive your name and email address and/or phone number as permitted by your profile settings on the third-party service.

Automatic data collection

When you visit, use, or interact with the Services, we automatically log certain information about your visit, use, or interactions. This information includes:

  • Usage data, such as how long was spent on the AI agent, usage history, navigation paths, and whether marketing emails were opened or links within them clicked.

  • Device data, such as the operating system type and version, device type, IP address, unique identifiers, and language settings.

  • General location information, such as city, state or geographic area based on your IP address.

  • Cookies and similar technologies: We and our third-party providers use cookies and other similar technologies to collect information automatically. These technologies may store information on your device for the purpose of helping us understand user activity and patterns.

How We Use Personal Information

To operate our Services

We use Inputs to provide, operate, maintain, and secure our Services in accordance with our Terms of Service.

To develop and improve our Services

  • Model Training: We use Inputs to train our AI models in order to improve the Services.

  • Troubleshooting and Enhancement: To monitor how the Services are used, troubleshoot issues, and improve functionality.

How We Use Your Content

You get to decide what Inputs you submit to the Services. We use the content you provide only to operate, develop, and improve the Services.

How We Disclose Personal Information

  • Service providers: Your data may be disclosed to third-party providers of artificial intelligence and other services that help us operate the Services.

  • Professional advisors: We may disclose personal information to professional advisors where necessary.

  • For compliance, fraud prevention and safety: We may disclose personal information for compliance and safety purposes.

Your Rights and Choices

  • Access or update account information: Users may review and update certain personal information in their account profile.

  • Opt out of marketing communications: Recipients of marketing emails may opt out by following the unsubscribe instructions.

Personal Information requests

Depending on your location, you may request the following related to your personal information:

  • Information about how we have collected and used personal information.
  • Access to a copy of the personal information.
  • Correction of inaccurate or out-of-date personal information.
  • Deletion of personal information that is no longer needed.

Security

We use organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information. However, we cannot guarantee its complete security.

Children

The Services are not directed to children under 13 years of age. If we learn that we have collected personal information from a child without consent, we will delete it.

Data Retention

We retain personal information for as long as necessary to provide our Services or for legitimate business purposes.

Changes To This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy.

How To Contact Us

Responsible entity: Browser Use, Inc. is responsible for the processing of personal information under this Privacy Policy.